Warranty and Returns

We want you to love your SURFDRY unit. If something’s not right, we’ll do everything we can to make it right.

Easy Returns

  • You can return or exchange products within 30 days of delivery.

  • Just send the item back in its original condition and packaging.

  • If the return is due to a defect or our mistake, we’ll cover the shipping cost

Warranty Protection

  • All of our products are backed by a 180-day warranty.

  • If your item has a manufacturing defect, we’ll replace it—no hassle, no fuss.

  • Normal wear and tear or accidental damage isn’t covered, but reach out anyway—we may be able to help.

Broken or Missing Pieces

  • If your order arrives with something damaged or missing, let us know within 7 days.

  • We’ll send you the missing or replacement part right away, or replace the product if needed.

  • A quick photo helps us speed things up.

How to Get Started

  1. Reach out on our CONTACT PAGE with your order number.

  2. Tell us what’s going on.

  3. We’ll guide you through the return or replacement process.